Privacy Policy

We collect only the information needed to deliver janitorial services to your facility and respond to your inquiries.

This may include:

• Information you provide directly (name, company, email address, phone number, facility details, and inquiry information).
• Service request data shared when requesting a quote, scheduling a walk-through, or contacting our team.
• Website analytics, collected anonymously, to help us understand how visitors use our website (which pages are visited, how long users stay, and what regions traffic comes from).

We do not collect unnecessary personal data, and we do not sell, rent, or share information for advertising purposes.

Your information is used to:

• Respond to inquiries and prepare quotes or service proposals.
• Coordinate janitorial operations, crew scheduling, and client communication.
• Improve our website and the client experience.
• Maintain accurate internal records for compliance, billing, and service delivery.

We never use your data in ways unrelated to these operational purposes.

Our website uses limited cookies to improve site performance and measure general traffic analytics.

These cookies do not identify individual users and are never used for advertising. You can disable cookies at any time through your browser settings. We use only secure, industry-standard analytics tools such as Google Analytics.

All personal and operational data is stored securely and accessed only by authorized M&R personnel who require it to perform their duties.

We use encryption, secure servers, and access controls to protect your data from unauthorized access, alteration, or loss. Data is retained only as long as necessary for operational, contractual, or legal purposes.

As an M&R client or website visitor, you have the right to manage how we use your data.

Specifically, you can:

• Request a copy of your personal data.
• Request corrections or deletion of data we hold about you.
• Withdraw consent for communication at any time.

To exercise these rights, contact us at fromero@mrelitejanitorial.com or call 281-665-7835. We respond promptly.

M&R works only with trusted, compliant service providers who help us deliver our janitorial operations and website services. This includes:

• Web hosting, analytics, and performance monitoring tools.
• Communication systems and customer management software.

All partners meet current data protection standards and are prohibited from using M&R client data for their own marketing or unrelated purposes.

We may update this Privacy Policy periodically to reflect operational improvements or legal requirements. Any significant changes will be communicated through this page. The latest version is always available at mrelitejanitorial.com/privacy-policy.

The M&R website and brand were designed and built by Symphany.co, a creative agency that helps growing service businesses look as established as they actually are.

Every detail on this site, from the brand system to the way this policy reads, follows the same principle: clarity and warmth carry further than jargon.

Symphany.co is led by Dylan Senesac, CEO and founder, who personally directed the M&R rebrand and site build.

Visit symphany.co. Built for brands that take their work seriously.