Seven years of care at Port Arthur's six-story City Hall
Challenge
Port Arthur City Hall is a six-story civic building in downtown Port Arthur, housing the departments that keep the city running: Finance, Human Resources, Municipal Court, Development Services, and the City Council chambers on the fifth floor.
A building this size, this old, and this public-facing brings a specific set of janitorial requirements. Daily foot traffic from residents paying bills, applying for permits, and attending court hearings. After-hours council meetings open to the public. Six floors of office space, restrooms, stairwells, and elevators that all need to look the same way every morning the doors open at 8 AM.
Approach
M&R built the service schedule for Port Arthur City Hall around the city's operating hours. The building opens to the public at 8 AM and closes at 5 PM, with after-hours council meetings on the fifth floor and occasional evening events. The crew works after public hours to keep all six floors ready for the next business day.
The scope covers everything the public touches: lobby and reception areas, public-facing department counters, council chambers, restrooms on each floor, and the elevators and stairwells that move foot traffic up through the building.
Solution
The scope at Port Arthur City Hall includes:
- Nightly janitorial across all six floors of the building
- Lobby, reception, and public-facing department areas
- City Council chambers on the fifth floor, ready for evening meetings and morning sessions
- Restrooms on every floor
- Elevators, stairwells, and high-touch surface sanitization throughout the building
- Carpet and floor care, glass and window cleaning on a regular schedule
Results
What’s next
The partnership with Port Arthur City Hall enters its eighth year on the same nightly schedule. Six floors. Every business day. The same standard the city has counted on since July 2019.
For a civic building that serves the community every day at 8 AM, the goal is the same as the start: nothing for the city to worry about when the doors open.
