Workforce Solutions Alamo

Statewide janitorial for seven Workforce Solutions Texas locations

Launch Date
November 1, 2018
Location
San Antonio, TX
Timeline
8 years (ongoing)
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Challenge

Workforce Solutions Alamo's Datapoint Career Center covers 58,000 sq ft in Northwest San Antonio. As the primary hub for employment services, job fairs, and vocational rehabilitation, the facility hosts a high volume of public traffic alongside daily staff operations.

A facility with this kind of dual use needs a janitorial partner who can keep both sides at the same standard: the public-facing services and the working office space alike. And as Workforce Solutions expanded its statewide footprint, the question became whether one partner could handle multiple facilities at once without the standard slipping at any single location.

Approach

M&R built a twice-weekly schedule for the Datapoint Career Center covering routine office area cleaning, floor care, and carpet care across the 58,000 sq ft facility. A full-line deep clean rolls in once a quarter.

As Workforce Solutions added locations across Texas, the same model scaled. M&R now handles seven of the thirteen Workforce Solutions facilities statewide, with consistent standards applied at every site. Both owners of M&R, Felipe and Arturo, stay accessible to the Workforce Solutions team across all seven locations.

"Seven of our facilities across Texas run on M&R's schedule. The standard holds year-round, and direct access to Felipe and Arturo means nothing gets stuck waiting."
— Workforce Solutions Alamo facilities team

Solution

The scope at Workforce Solutions Alamo's Datapoint Career Center includes:

  • Twice-weekly routine office area cleaning across 58,000 sq ft
  • Routine floor care and carpet care on the standard schedule
  • Quarterly full-line deep cleans covering the complete facility
  • Consistent crew assignment with familiarity for the building's dual public and operational use
  • Same service standard applied across seven Workforce Solutions facilities statewide

Results

7
Workforce Solutions facilities serviced statewide
8+ yr
active partnership with Workforce Solutions
58K
sq ft at Datapoint Career Center
4x
annual full-line deep cleans

What’s next

The Workforce Solutions partnership continues across all seven facilities M&R currently services in Texas. The twice-weekly schedule stays consistent at the Datapoint Career Center, with quarterly full-line deep cleans on the calendar through the year.

The model has scaled because the standard has held. M&R remains the single janitorial partner across all seven facilities, with capacity to take on more locations as Workforce Solutions continues to grow.

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